About

Silipa Kumar Padhy is a skilled Production Support/Application Support Engineer with 6.78 years of experience in the banking domain. She currently works as a Support Analyst at zafin software centre of excellence private limited. Silipa holds a Master of Computer Applications degree from Gandhi Institute of Engineering and Technology (GIET), Gunupur, which she completed in 2014. Her educational background in Computer Science has equipped her with the technical knowledge and skills required to excel in her field. Throughout her career, Silipa has demonstrated her ability to provide exceptional support to clients in the banking industry. She has a strong understanding of the complexities of banking systems and is able to troubleshoot issues quickly and effectively. Silipa is also experienced in managing incidents and providing timely resolutions to minimize downtime and ensure client satisfaction. As a Support Analyst at zafin software centre of excellence private limited, Silipa is responsible for providing technical support to clients, investigating and resolving issues, and ensuring that service level agreements are met. She works closely with other members of the support team to ensure that all client issues are resolved in a timely and efficient manner. Silipa is a dedicated and hardworking professional who is committed to delivering high-quality support to clients. With her technical expertise and experience in the banking domain, she is a valuable asset to any organization that values excellence in customer support.